Support

How can we help?

Find quick guidance for common issues and review the frequently asked questions.

Support team

Direct contact

For questions, technical issues, or other requests related to Pacia, contact our support team.

Make sure your iPhone, Apple Watch, and Pacia are running current, compatible versions.

Check Settings and the Health app to confirm that the permissions required by the feature are enabled.

Close and reopen Pacia. For watch integrations, keep both devices nearby while they update.

Pacia respects system controls. You can review Health access, notifications, and integrations in iPhone and Apple Watch settings.